Technical Business Analyst III - Digital Product - Billing & Payments
Company: Northwestern Mutual
Location: Franklin
Posted on: April 4, 2025
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Job Description:
At Northwestern Mutual, we are strong, innovative and growing.
We invest in our people. We care and make a positive difference.
Role Overview From the initial payment on an insurance application
until a payment is made to a surviving beneficiary, money movement
is central to almost every transaction we process at Northwestern
Mutual. ISA Billing & Payments is right at the heart of it with
$15B+ of revenue annually spanning more than 3.5M billing accounts.
-Processing client payments with absolute high accuracy and
precision is essential to building and maintaining trust with our
clients, field and HO servicing teams. - As a Technical Business
Analyst III, you will work on a talented cross-functional team of
Product Managers, Business Analysts, Engineers and Subject Matter
Experts in an agile methodology to deliver on outcomes. You will
dive deep and lead definition of business requirements for
strategic and transformational efforts impacting the Billing &
Payment capabilities. A foundation of business and technical
fundamentals should be complemented by soft-skills in building
relationships, effectively eliciting and documenting requirements,
critical problem-solving skills, and working toward shared goals. -
Primary Duties & Responsibilities *Business Expertise: Use
knowledge and experience to provide some expertise in at least one
business area or domain while working to gain a broader
understanding of business and domains surrounding the main focus.
Articulate recommendations based on analytics. - Continuously
expand knowledge across the enterprise to ensure a holistic
understanding of business needs. -* Current State, Future State and
Gap Analysis: Independently assess and document current state
across multiple processes, business areas and domains. Think
strategically to understand business drivers and define "target
state" solutions. * Gather Requirements: Responsible for fact-based
requirement gathering and be able to analyze across business
domains. - Understand the problem state and unmet needs of the
client. - - *Author User Stories and/or Features: - -Translate
requirements to technical details to build and validate use cases
and user stories around a product. - Author user stories and/or
features independently with medium complexity while participating
and collaborating in some higher complexity situations. Support and
provide thoughts and ideas throughout the development process as
needs arise. - Communicate effectively with technical teams to
ensure clarity and alignment. - - *Test Plan Review: Assist with
coordinating and solution delivery test plans for medium complex
efforts by participating in, and ensuring business sign-off of
testing processes for medium and large efforts. - *Project
Management: Use project management skills to successfully complete
and advance work. - *Stakeholders: Articulate the features and user
stories with business stakeholders. - Build and maintain
relationships with business partners and knowledge share as needed.
Qualifications *Bachelor's degree. -*2-4 Years Prior Experience
with at least 2 working in a Business Analyst level role. -*Ability
to leverage strong communication skills and relationships to
influence outcomes while navigating conflict and decision making.
-*Domain expertise via previous internships or similar roles in the
past. -*Certifications demonstrating mastery of role specific
competencies. -*Deep familiarity of agile & scrum development
environments. *Proven experience translating product requirements
into technical requirements and work through ambiguity -*Solves
moderately complex problems; analyzes and recommends possible
solutions using experience, evaluation, judgment and precedents.
*Ability to work in a highly matrixed organization *Knowledge
Preferred: - formal business analyst, engineering or testing
experience, knowledge of the financial services industry, familiar
with BI tools, and familiar with Agile and Scrum framework.
Compensation Range: Pay Range - Start: $69,720.00 Pay Range - End:
$129,480.00 Northwestern Mutual pays on a geographic-specific
salary structure and placement in the salary range for this
position will be determined by a number of factors including the
skills, education, training, credentials and experience of the
candidate; the scope, complexity as well as the cost of labor in
the market; and other conditions of employment. At Northwestern
Mutual, it is not typical for an individual to be hired at or near
the top of the range for their role and compensation decisions are
dependent on the facts and circumstances of each case. Please note
that the salary range listed in the posting is the standard pay
structure. Positions in certain locations (such as California) may
provide an increase on the standard pay structure based on the
location. Please c lick here for additional information relating to
location-based pay structures. Grow your career with a
best-in-class company that puts our client's interests at the
center of all we do. Get started now! We are an equal
opportunity/affirmative action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, gender identity or expression, sexual
orientation, national origin, disability, age or status as a
protected veteran, or any other characteristic protected by law. If
you work or would be working in California, Colorado, New York
City, Washington or outside of a Corporate location, please click
here for information pertaining to compensation and benefits. FIND
YOUR FUTUREWe're excited about the potential people bring to
Northwestern Mutual. You can grow your career here while enjoying
first-class perks, benefits, and commitment to diversity and
inclusion. -
Keywords: Northwestern Mutual, Fond du Lac , Technical Business Analyst III - Digital Product - Billing & Payments, Professions , Franklin, Wisconsin
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